Table of Contents
- Why I decided to review YourGPT
- How do I create my first AI chatbot in YourGPT?
- How do I design the home screen and add useful elements?
- How do I choose the right AI persona and purpose?
- How do I train the chatbot with my website or documents?
- What analytics and reporting does YourGPT provide?
- How do I manage live conversations and handover to humans?
- How can I integrate YourGPT into my website or store?
- What automated responses and advanced functions are available?
- How deep can I go with Studio flows?
- What settings should I check before going live?
- Can YourGPT actually boost SEO and sales?
- My final thoughts
- Frequently asked questions
Why I decided to review YourGPT
I wanted a practical walkthrough of a no-code AI automation platform that claims to handle customer support, lead capture and even complete e-commerce ordering inside chat. In this YourGPT Review I show exactly how I set up an AI agent, trained it on my website content, and explored integrations, analytics and Studio flows so you can decide if it fits your business.
How do I create my first AI chatbot in YourGPT?
Step-by-step first run
After signing up I clicked Create New Chatbot. YourGPT treats each bot as an AI agent so the setup asks for language, branding, layout and appearance. You can choose tab format or chat format, upload a logo, set colours and write a welcome message. There are options to enable file attachments and voice input, and you can create default questions or tiered sub-questions to quickly surface user intent.
What I changed during setup
I used tab layout, added a custom logo and set two default questions to give new visitors quick options. The system also lets you pick different colours for multiple UI elements and configure a popup welcome text.
How do I design the home screen and add useful elements?
YourGPT lets you add social links, action buttons, cards with images or videos, featured articles and follow-up suggestions on the home screen. I embedded a welcome video URL and created a contact card so users can click through.
Card and video embeds
Paste an image URL and target link to create cards. Paste a video URL and it embeds automatically — a good place for a short onboarding or product demo.
How do I choose the right AI persona and purpose?
During setup you select where the agent will be used: customer support, sales, research, community engagement, e-commerce support, Slack agent and more. Selecting a persona preloads templates and instruction sets for that use case, and you can edit or build a custom agent if you want brand-specific behaviour.
How do I train the chatbot with my website or documents?
The training area is the core of this YourGPT Review. You can train the agent by providing:
- Website URLs (the system will scrape relevant pages)
- Uploaded documents or pasted text
- External sources like Google Drive, Dropbox, Slack, Discord and Intercom
- Generated FAQ content (it can create candidate FAQs from a URL)
Training time and link selection
Training time depends on source size. In my first test it took about 5 to 10 minutes. You choose which links to include so the bot focuses on pages that matter most for product, pricing and support information.
What analytics and reporting does YourGPT provide?
The dashboard shows conversation counts, visitor numbers, positive and negative feedback ratios, traffic sources, resolution rates, sentiment and top intents. There is a separate AI help desk section for knowledge base articles and a customer satisfaction overview to track how well the agent performs over time.
Useful metrics I checked
- Top intents to understand what users ask most
- Resolution rate to measure how many queries the bot solved
- Customer satisfaction score for quality tracking
How do I manage live conversations and handover to humans?
The Conversations panel shows full user histories, IP and device data, timestamps and activity logs. You can tag conversations, transfer them to a human, regenerate a chat summary and reply directly or ask AI to draft a reply. You can also translate conversation content instantly.
Human handoff options
Enable a Request Human button and configure a webhook endpoint so requests reach your existing chat system or helpdesk. This makes it easy to combine automated handling with human support when needed.
How can I integrate YourGPT into my website or store?
There are several deployment options:
- Direct URL to the hosted chat
- Embed script or iframe widget you paste into your site
- WordPress plugin (enter the UID code into the plugin)
- QR code for mobile or sign-up pages
Shopify and WooCommerce
YourGPT supports Shopify and WooCommerce integrations. For e-commerce sites the bot can access product information and — according to the platform features — handle ordering flows directly inside the chat.
What automated responses and advanced functions are available?
You can configure automated replies for frequently asked questions. Under Functions you can enable:
- Web search to let the bot fetch current web results
- Code execution and external function calls via APIs
- CRM and REST API integrations for custom workflows
When to use web search
I enabled web search to let the bot supplement internal knowledge with current information. This is helpful when your site content is limited or when the user asks about trending topics.
How deep can I go with Studio flows?
Studio is where you build conversation flows and automate complex journeys. It includes templates for email verification, appointment booking, AI image generation, WooCommerce checkout flows and more. You can visualise the flow, test it with an emulator, see logs and use the Studio co-pilot for help designing and debugging flows.
Studio co-pilot
The co-pilot acts as an AI assistant inside Studio. Ask it to design conversation sequences, improve UX, explain features or debug an existing flow.
What settings should I check before going live?
Important settings to configure:
- Language and response behaviour
- Lead preform to collect email and name before the chat begins
- Data retention and privacy settings
- Team members, roles and notification preferences
- Widget position, size and branding CSS/JS if needed
Roles and notifications
Create custom roles with permissions for operators, and set notifications for new or unresolved conversations via email, web or mobile.
Can YourGPT actually boost SEO and sales?
From my hands-on use in this YourGPT Review, these are the ways it can help:
- Improve customer support speed and reduce response times with an always-on agent
- Capture leads using pre-chat forms and automated follow-ups
- Support e-commerce ordering inside chat (WooCommerce/Shopify), shortening the conversion path
- Provide faster answers to common SEO-related queries on your site via a knowledge base which can improve user experience and time-on-site
Practical note
The platform is feature-rich. For e-commerce shops the ability to complete orders via chat is a notable advantage. But to get reliable SEO and sales uplift you must spend time training the bot on the right pages, creating flows that guide users to conversion and monitoring analytics to iterate.
My final thoughts
YourGPT is a comprehensive no-code AI agent platform that covers everything from simple chat widgets to complex Studio flows and e-commerce automation. It is suitable for businesses that want a single platform to manage bots, knowledge base, live conversations and integrations. If you want to start fast, use the prebuilt personas and train with the most important site links. If you want deep automation, invest time in Studio flows and API integrations.
Frequently asked questions
How long does training take for a typical website?
Training time varies with the amount of content and links you include. In my test it took around 5 to 10 minutes to complete an initial training for a small site. Larger sites and more documents will take longer.
What integration options are available for WordPress and Shopify?
You can use a WordPress plugin that requires a UID code, paste an embed script or iframe into any website, use a direct hosted chat URL, or deploy via QR code. Shopify and WooCommerce have integrations that allow the bot to access product data and handle ordering flows.
Can I hand a chat over to a human agent?
Yes. You can enable a Request Human button and use a webhook to forward handoff requests to your existing chat system or helpdesk. Conversations can be transferred to human operators from the Conversations panel.
What training sources can I use to build the bot knowledge base?
You can train with website URLs, uploaded documents, pasted text, Google Drive, Dropbox, Slack, Discord and Intercom. The tool can also generate FAQ content automatically from a URL to speed up training.
Does YourGPT support live analytics and conversation logs?
Yes. The dashboard displays visitor counts, conversation totals, positive/negative feedback ratios, resolution rate, sentiment and top intents. The Conversations area provides full logs, IP and device data, and options to request feedback or regenerate summaries.
Can the bot perform web searches and call external APIs?
Yes. Under Functions you can enable web search, run code or call external APIs (CRMs, REST endpoints) so the bot can fetch live information or interact with other systems.
