What is Lapsula?
Lapsula is a user-friendly appointment scheduling tool with mobile apps for iOS and Android. It’s designed for service businesses, offering a lifetime deal to streamline bookings, manage teams, and process payments efficiently.
Key Features
Easy Booking Process
Clients can book appointments in three clicks. Customizable intake forms gather essential details upfront for smooth interactions.
Team Performance Management
Track team schedules, monitor bookings, and optimize availability in real-time to maximize productivity.
Seamless Payment Processing
Accept credit cards and digital payments effortlessly, ensuring timely payments without chasing clients.
Mobile Business Management
Stay updated with push notifications for bookings, changes, and cancellations via the mobile app.
Flexible Scheduling
Customize booking rules to fit your business needs, giving you full control over your calendar.
FAQ
How do I set up SMS reminders?
Connect Twilio under Settings > Plugins & Integrations, then enable SMS reminders in Notifications & Reminders. Twilio charges per SMS.
Can I attach forms for new patients only?
Yes, create a dedicated service with a unique form for new patients to customize their booking process.
Can I embed Lapsula into my website?
Direct embedding isn’t available yet, but a website embed option and WordPress plugin are coming soon. Use a custom subdomain redirect for now.
Does Lapsula support recurring payments?
Recurring bookings and payments are in development. ACH payments via Stripe can be enabled, with some settings managed in Stripe.
Can I set buffer times between appointments?
Buffer times are coming soon, a highly requested feature for better schedule management.
Can I use Lapsula for multiple locations?
Lapsula works best with one account per business. For multiple locations, separate accounts are recommended.
How are SMS and WhatsApp notifications handled?
SMS requires Twilio; WhatsApp notifications are native but not customizable. Both notify the booking client.
Is Lapsula suitable for restaurant reservations?
No, Lapsula isn’t designed for restaurants. A workaround is to set up one staff member per table.
Can I customize the “Choose employee” text?
It’s now “Choose professional.” Customization is being considered for future updates.
Conclusion
Lapsula is a powerful scheduling tool for service professionals, offering a lifetime deal for streamlined bookings, team management, and payments. While it lacks some advanced features like white-label solutions or native restaurant reservations, the team is actively improving the platform based on user feedback.
