Search Engine Results Pages (SERPs): What They Are and How I Use Their Features

Last Updated Date: November 29, 2025

TLDR:

  • Explains what a Google SERP is, its main elements (organic results, ads, snippets, media blocks), and why understanding it is core to business SEO.
  • Shows how features like Auto Suggest, tabs/filters, related searches, and People Also Ask reveal user intent and provide easy keyword and content ideas.
  • Breaks down visible SERP features such as Google Ads, Shopping, local packs, featured snippets, videos, images, and social snippets, and when they typically appear.
  • Emphasizes using SERP observations to shape content, target question-based and intent-based queries, and increase chances of winning rich results like featured snippets.
  • Encourages treating the SERP itself as a research tool to guide ongoing SEO and SEM decisions, not just as a place to rank.

In this lesson, I am going to explain what Search Engine Results Pages (SERPs) are, what the main elements within a SERP look like, and how you can effectively use them as part of SEO Fundamentals for Business.

SERP stands for search engine results page, it is simply the list of results you get back after you type a query and press enter. I will use Google as my primary example because it is the market leader and most of our SEO efforts will focus on Google.

Table of Contents

One hidden element inside the search experience is Google Auto Suggest. When you start typing in the search bar, Google will auto-complete your query using relevant keywords from its database and by analysing correlations from past user searches. In this lesson I point out that auto-suggest is a powerful hint at user intent and popular queries — a quick way to discover related keywords and long-tail phrases that real users type.

Slide showing Google Auto-Suggest example with autocomplete keyword suggestions and presenter on the right
I show how Google Auto‑Suggest surfaces related keyword suggestions as you type.

What do the tabs and filters under the search bar show on Search Engine Results Pages (SERPs)?

Below the search bar you will typically see a row of tabs that divide results into logical groups. These tabs help you understand the different media Google can return for a single query:

  • All — shows a mix of all media content related to the query.
  • Images — image results relevant to your search.
  • News — news, press releases or media for recent events.
  • Maps — navigational or location-based results.
  • Books — books and educational reports.
  • Shopping — shopping-based ads or product results.
  • Video — video results, usually from YouTube and other video sites.
Clear slide showing the different Google result tabs with an inset screenshot of the tabs row
Highlighted Google SERP tabs (All, Images, News, Maps, Books, Shopping, Videos) used to explain filters.

Two additional controls often appear: Tools and Settings. Tools allow filtering by time frame (past hour, day, week, month, year, or custom range). Settings lets you change number of results per page, language, and view preferences. The approximate total count you sometimes see beneath these controls is the search index count — an estimated number of indexed results for your query.

Slide illustrating Google search bar with 'About 11,630,000,000 results (1.09 seconds)' boxed and presenter inset
Example of the search index count shown below the search bar.

What do Google AdWords listings and Shopping results look like on SERPs?

Google AdWords listings (now commonly called Google Ads) are PPC ads you pay for to appear on targeted queries. They typically appear at the top, bottom, or sidebar and are clearly marked with an “ad” label. Similarly, shopping results or shopping-based ads show product listings for commercial-intent keywords and usually display as a group of product cards.

Clear slide showing Google Ads product cards at top and ad listings below on a search results page with presenter inset
Clear example of Google Ads product cards and text ads on a SERP with presenter inset.

How do local result snippets and the People Also Ask section help local businesses?

Local result snippets appear when searches have geographic intent — Google pulls data from Google My Business to show nearby businesses and services relevant to the query. For local SEO, these snippets are critical and I will cover them in more detail in the local SEO module.

High-quality slide showing Google local results map and business listings with presenter at bottom-right
Clear view of the Google local results (map and listings) used to explain local snippets.

The People also ask section surfaces common questions related to your query. Google uses large-scale data and natural language understanding to generate these questions. Clicking one reveals an answer snippet and a link to the source article. This is an excellent opportunity to target question-based queries and capture featured answers.

Clear presentation slide showing the Google People Also Ask section with multiple example questions and a small presenter inset
Clear view of the People Also Ask list used to explain question‑based queries.

The featured snippet (often called the zero-position snippet) is where Google curates an answer, a link, and sometimes an image or video from a relevant source and places it above the organic results. You typically see featured snippets for informational queries where Google can provide a concise answer. Optimising content to directly answer common questions increases your chance of appearing here.

Presentation slide explaining featured snippets with a Google search result screenshot and small presenter inset
Example of a featured snippet shown above organic results.

When does Google show video, image, and social content snippets on Search Engine Results Pages (SERPs)?

Video snippets appear when Google understands that users are likely looking for a video (for example, instructional searches like “how to tile”). These results often showcase YouTube and other video platforms.

Presentation slide titled 'Video results snippet' showing a Google Videos result list with presenter inset
Example of Google video snippets showing YouTube results on a SERP.

Image snippets appear when images are strongly relevant to the query or help clarify intent. Google will include images within the web index results when appropriate so users can preview visual content.

Slide showing Google Images results grid for 'how to tie a tie' with presenter inset
Example of a Google Images snippet showing image search results for “how to tie a tie.”

Social content snippets surface social posts, hashtags, or profiles for socially popular queries, celebrities or trending topics. You will often see Twitter content in these snippets.

Clear slide showing a Google social content snippet with Twitter message cards and a small presenter inset
Clear example of a social content snippet (Twitter cards) shown on a Google results page.

Related searches sit at the bottom of the results page and show other queries people commonly search for. This list is derived from Google’s processing of user intent and search history and is useful for keyword research and content ideas.

Clear slide showing the 'Related searches' suggestions list on a SERP with presenter inset on the right
I show the Related searches box and example queries.

For traditional navigation, Google usually shows an average of 10 organic results per page. Use the page navigation at the bottom to browse more pages if needed.

Presentation slide: 'Page navigation provides a way to navigate search results' with a Google pagination graphic and small presenter inset
I show the Google page‑navigation row (1–10) used to move through search results.

How should I think about Search Engine Results Pages (SERPs) when planning SEO?

Understanding these SERP elements is critical for SEO. Each feature — from auto-suggest to featured snippets, videos, images, ads, local packs, and related searches — represents an opportunity or competition for visibility. In future lessons of this SEO Fundamentals for Business course, I will explain how to use each SERP feature to maximise SEO and SEM benefits.

Conclusion: How I use SERP features to guide SEO decisions

In this lesson I highlighted the main components of the search results page. By learning what each element is and when it appears, you can prioritise content and technical work to match user intent. Mastery of Search Engine Results Pages (SERPs) is a practical step toward improving visibility, driving relevant traffic, and delivering the right content at the right moment.

Presentation slide titled 'Conclusion' with summary text and small presenter inset at bottom-right
Conclusion slide summarising the lesson on SERP features.

What is a Search Engine Results Page (SERP)?

A SERP is the page of results returned by a search engine after you enter a query. It includes organic results and may include features such as ads, featured snippets, videos, images, local packs, and more.

Why do featured snippets appear and how can I get my content there?

Featured snippets appear when Google can extract a concise answer from indexed content. To increase your chances, answer common questions directly, structure content with headings and lists, and provide clear, authoritative information.

When will Google show video or image snippets for my query?

Google shows video snippets when it believes the user expects a video (e.g., tutorials). Image snippets appear when visuals are strongly relevant to the query. Optimise video titles/descriptions and image alt text to match intent.

How are Google AdWords listings different from organic results?

AdWords (Google Ads) are paid placements that appear at the top, bottom, or sidebar and are labelled as ads. Organic results are unpaid search listings ranked by relevance and SEO signals.

What is the People also ask section and how should I use it?

People also ask lists popular questions related to your search. Use it to discover question-based keywords and create content that answers those questions clearly to capture clicks and potentially appear in those snippets.

Can I filter search results by time or language on a SERP?

Yes. Use the Tools and Settings controls to filter by time range (past hour/day/week/month/year) and to change language or the number of results per page.

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Senior Digital Marketing Manager BSF, SEO Expert & Teacher

Alston Antony is a Senior Digital Marketing Manager and SEO Expert with more than 15 years of experience helping businesses turn SEO into a predictable customer acquisition system. He holds an MSc in Software Engineering (Distinction) from the University of Greenwich and is a Professional Member of the British Computer Society (MBCS). As a practicing Digital Marketing Manager at BSF, Alston applies the same SEO strategies he teaches to real businesses, validating them in the field before sharing them publicly. More than 7,000 professionals follow him through his private community. He runs a YouTube channel with over 4,000 subscribers and has taught more than 20,000 students on Udemy. Alston created the BARS SEO System, which doesn’t just teach SEO theory. He engineers SEO systems that bring customers.

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